Automations
Automations help a workspace do repeatable card housekeeping automatically. They are built from a When trigger and one or more Do actions.
Use automations when the same thing should happen every time a card reaches a workflow moment: add the right labels, assign the right people, apply a checklist, set a due date, move the card, or mark work complete.
Automations are workspace-wide. They can run on cards across any board in the workspace, using the workspace's shared lists, labels, members, and checklist templates.
Why use automations
Automations are useful when a process is predictable enough that people should not have to remember every small step.
Good automation use cases include:
- Add a QA Review checklist when a card enters Review.
- Mark a card complete when it moves into Done.
- Assign a support lead when a card is assigned to the support queue owner.
- Add a Blocked label when a card enters Waiting.
- Set a follow-up due date when a card enters Client Review.
- Move a card to the top of a list when its due date arrives.
- Remove a handoff label after the card is assigned.
Automations are not a replacement for good workflow design. Lists, labels, custom fields, and checklist templates should still describe the process clearly. Automations are the part that keeps the routine steps moving.
Open automation settings
- Open the workspace.
- Go to Workspace settings.
- Choose Automations.
The Automations settings page lets workspace admins and owners create, enable, disable, reorder, configure, and delete automations.
How automations are structured
Every automation has:
- When: the event that starts the automation.
- Do: one or more actions Kanera performs on the card.
- Enabled or disabled: whether the automation is currently active.
- Order: where the automation sits relative to other automations in the workspace.
Automations run in workspace order. Actions inside an automation run in the order shown in the Do section.
An enabled automation must have at least one complete Do action. If you remove the final action, Kanera disables the automation so it cannot keep matching cards without doing anything.
Create an automation
Click Add automation in Workspace settings -> Automations.
New automations start with a default trigger and a default action. Expand the automation to edit the When and Do sections.
Use the enabled/disabled toggle to control whether the automation is live. Disabled automations remain configured but do not run.
When triggers
The When section controls what causes the automation to run.
| Trigger | What it means | Extra settings |
|---|---|---|
| Card enters list | Runs when a card enters a selected workspace list. | Choose the list. Choose whether it applies when cards are created in that list, moved into that list, or both. |
| Due date arrives | Runs when a card's due date arrives or becomes overdue. | No extra target. Kanera checks due-date automations on a schedule. |
| All checklist items complete | Runs when every checklist item on a card is complete. | No extra target. Cards with no checklist items do not trigger this. |
| Card assigned to user | Runs when a card is assigned to one of the selected workspace members. | Choose one or more assignable members. |
Card enters list
Use Card enters list for workflow-stage automation.
This trigger is especially useful with shared workspace lists such as Review, Waiting, Ready to Launch, or Done.
You can choose:
- Created: run when a card is created directly in the selected list.
- Moved: run when an existing card is moved into the selected list.
Enable both when the automation should apply no matter how the card arrived in that list.
Due date arrives
Use Due date arrives for time-sensitive work.
Kanera checks due-date automations on the server and runs the automation for active, incomplete cards whose due date has arrived. Kanera records due-date automation runs so the same automation does not keep firing repeatedly for the same card and the same due date.
All checklist items complete
Use All checklist items complete when checklist completion should advance the card.
For example, completing all QA items might mark the card complete, move it to Ready to Ship, or remove a Needs Review label.
This trigger only runs when the card has checklist items and all of them are complete.
Card assigned to user
Use Card assigned to user when assigning a person should start a related process.
For example, assigning a delivery owner might apply a Handoff checklist, add a Delivery label, or set a due date.
The selected users must be assignable workspace members.
Do actions
The Do section controls what Kanera changes on the card after the trigger happens.
| Action | What it does | Required setting |
|---|---|---|
| Add label | Adds a selected workspace label to the card. | Choose a label. |
| Remove label | Removes a selected workspace label from the card. | Choose a label. |
| Add assignees | Assigns one or more workspace members to the card. | Choose members. |
| Remove assignees | Removes one or more assignees from the card. | Choose members. |
| Apply checklist | Applies one or more checklist templates to the card. | Choose checklist templates. |
| Set due date | Sets the card due date relative to when the automation runs. | Enter an offset and choose a due-date slot. |
| Clear due date | Removes the card due date. | No target. |
| Mark complete or incomplete | Marks the card complete or incomplete. | Choose complete or incomplete. |
| Move to list | Moves the card to a selected list. | Choose a list and top or bottom placement. |
| Move to top | Moves the card to the top of its current list. | No target. |
| Move to bottom | Moves the card to the bottom of its current list. | No target. |
Action details
Labels
Use label actions to keep card categories accurate as work moves.
Examples:
- Add Needs Review when a card enters Review.
- Remove Needs Review when all checklist items are complete.
- Add Blocked when a card enters Waiting.
Assignees
Use assignee actions when a stage or trigger has a predictable owner.
Examples:
- Assign the QA lead when a card enters Review.
- Assign an account manager when a card enters Client Review.
- Remove a triage owner after a card is assigned to the final owner.
If an automation assigns someone to a card on a board where they need access, Kanera can add them to the board when the workspace and board rules allow it.
Checklist templates
Use Apply checklist when the card needs a repeatable set of steps.
Examples:
- Apply QA Review when a card enters Review.
- Apply Launch Prep when a card enters Ready to Launch.
- Apply Support Triage when a support card is created.
Kanera tracks which checklist templates have already been applied to each card. If the same automation runs again, it will not add the same template to the same card a second time.
Due dates
Use Set due date to set a due date relative to the day the automation runs.
The offset can be:
0for today.- A positive number for days after the trigger.
- A negative number for days before the trigger date.
Due-date slots are:
| Slot | Meaning |
|---|---|
| Any time | Date only. |
| Morning | Morning due slot. |
| Afternoon | Afternoon due slot. |
| End of work day | End-of-day due slot. |
Use Clear due date when a card entering a stage no longer needs the previous deadline.
Completion
Use completion actions when a workflow stage should control the card's completed state.
Examples:
- Mark complete when a card enters Done.
- Mark incomplete when a card moves back into In Progress.
Movement and priority
Use move actions to keep cards in the right place.
Examples:
- Move a card to Done when all checklist items are complete.
- Move overdue cards to the top of the current list.
- Move cards entering Escalated to the top of that list.
When moving to a list, choose whether the card lands at the top or bottom.
Example automations
| Goal | When | Do |
|---|---|---|
| Start QA consistently | Card enters Review | Apply QA Review checklist; add Needs Review label; assign QA lead. |
| Finish work cleanly | Card enters Done | Mark complete; clear due date; remove Needs Review label. |
| Reopen work when it moves back | Card enters In Progress | Mark incomplete; add Active label. |
| Triage new support cards | Card created in New | Add Support label; apply Support Triage checklist; assign support lead. |
| Surface overdue work | Due date arrives | Move to top; add Overdue label. |
| Advance checklist-driven work | All checklist items complete | Move to Ready to Ship; remove QA label. |
| Prepare handoff | Card assigned to delivery owner | Apply Handoff checklist; set due date for 2 days from now. |
Reorder automations and actions
Drag automations to change their workspace order.
Drag actions inside an automation to change the order they run. This matters when one action affects the next. For example, you may want to apply a checklist before moving the card, or mark a card incomplete before assigning a new owner.
Delete an automation
Deleting an automation archives it so it no longer runs.
Existing changes made by earlier automation runs remain on cards. Deleting an automation does not remove labels, assignees, checklists, due dates, completion state, or card movements that already happened.
Good automation design
Start with small automations that do one predictable job.
Good automations are:
- Easy to describe in one sentence.
- Built from shared workspace lists, labels, members, and checklist templates.
- Safe to run more than once.
- Ordered intentionally.
- Reviewed when the workspace workflow changes.
Avoid automations that fight each other. For example, one automation should not move a card into a list that immediately triggers another automation to move it back.
Use automations for repeatable process steps. Keep judgment calls with people.