Configuration
Notification configuration controls how Kanera sends updates to you.
There are two useful places to know:
- Account settings -> Notifications: personal notification preferences.
- Organisation settings -> Org: organisation-level push and SMTP settings.
Personal notification settings
Open Account settings -> Notifications to choose how Kanera sends card updates to you.
The page has three channel controls:
| Setting | What it does |
|---|---|
| Allow email notifications | Enables or disables email notifications for your account. |
| Allow push notifications | Enables or disables browser push notifications for your account and browser. |
| Play a sound for assignments and mentions | Plays an attention sound for assignment and mention notifications. |
Email is enabled by default. Push requires both organisation/system support and browser permission.
Notification types
Each notification type can be configured separately for email and push.
| Type | Use |
|---|---|
| Card assigned | Notify when you are assigned to a card. |
| Card comment added | Notify assignees when someone comments on their card. |
| Tagged in a comment | Notify when someone mentions you in a comment. |
| Card due date changed | Notify assignees when a card due date changes. |
| Card overdue | Notify when assigned cards or assigned checklist items become overdue. |
The master email and push toggles control whether those channels can send anything. If email notifications are off, individual email type toggles do not send. If push notifications are off, individual push type toggles do not send.
Push notifications
Push notifications depend on three things:
- Kanera must be configured for push at the system level.
- The organisation must allow push notifications.
- Your browser must grant notification permission.
If push is unavailable, Kanera shows why in the notification settings page. Common reasons include push being turned off for the organisation, push not being configured for the deployment, browser support limitations, or browser permission being denied.
Push settings are browser-specific. Enabling push in one browser does not necessarily enable it in every browser or device you use.
Organisation push setting
Organisation admins can control whether push is enabled for the organisation from Account settings -> Org.
If organisation push is disabled, individual users cannot enable push notifications until an admin turns organisation push back on.
SMTP and email delivery
For hosted Kanera, outbound email is managed by the hosted deployment.
For self-hosted Kanera, organisation admins can configure SMTP from Account settings -> Org.
SMTP settings include:
- Host.
- Port.
- Security mode: STARTTLS, TLS, or None.
- Username.
- Password.
- From email.
- From name.
Kanera can use Docker environment SMTP settings, or a custom SMTP configuration saved for the organisation. If Docker environment values are active, the settings page shows Docker env and the form cannot override them until the deployment is changed.
Use Test to send a test email after configuring SMTP.
Good configuration
Start with email enabled and push off unless your team wants browser-level alerts.
Turn on push for high-signal work such as assignments, mentions, and overdue cards. Keep lower-priority channels quieter if your team already uses the notification drawer throughout the day.